Job descriptions Sample Templates How to do it yourself Words and Meanings Interview questions and answersJobs > Media / Advertising / Publishing > Job For Customer Relations Manager at Literamed Publications Nigeria Limited, 20th March, 2019

Job For Customer Relations Manager at Literamed Publications Nigeria Limited, 20th March, 2019

Mar 20, 2019, 10:21 AM
Literamed Publications Nigeria Limited, est. 1969, is Nigeria's leading Children's book publisher. Its imprint, "Lantern books" is now a household name in Nigeria and West Africa. Literamed has in its stable over 400 titles of books for Pre-primary, Primary, Secondary and Literature texts for different age ranges, all widely accepted in Nigerian Schools. We are recruiting to fill the vacant position below:
Job Title: Customer Relations Manager Location: Lagos Job Description
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Communicates pricing, product information, shipping dates and other appropriate order information to customer to ensure customer satisfaction
  • Manage and maintain contact, communication and good relations with customers to satisfy their various service and product requirements in accordance with our business goals
  • Provide sales and sales forecasting information to the management.
  • Letting customers know about products the company offers
  • Working closely with Canvassers and Sales Representatives
  • Escalating and resolving areas of concern as raised by clients
  • Carrying out client satisfaction surveys and reviews
  • Passing leads to the sales team and following up on progress
  • Alerting the sales team to opportunities
  • Liaising with internal departments to ensure client needs are fulfilled effectively
  • Must be able to work as part of a team and motivate others
  • Fundamental understanding of computer operations and software
  • Must have product line knowledge
  • Strong leadership skills
  • Ability to multi-task and pay attention to detail.
  • 3 - 4 years of experience in Database Customer Support Management
  • Strong interpersonal skills and an ability to build rapport with customers
  • Hardworking with a strong work ethic and an organized approach to work
  • Previous experience working as a client relationship manager or a track record of managing client relationships
    How to Apply Interested and qualified candidates should send their CV to: Please use the Job Title as the subject of your e-mail.
Application Deadline 3rd April, 2019.

Similar Jobs

Social Media Executive at Genesis Cinemas

Team Leader at Genesis Cinemas

Ongoing recruitment at TOS TV Network

Vacancies at Media Trust Limited

Digital Sales Executive at BusinessDay Nigeria

Customer Center Agent at Strada Media Limited

News Editor in an Online Media House

Editor, Gist at the BBC World Service

Job Vacancies at Yaliam Press Limited

Data Scientist at BusinessDay Media Limited

Subscribe to Free Job Alerts!

Being aware and applying for jobs on time increases your chances of getting a job. Information is key. Subscribe to our free job alerts

Enter your email below and click subscribe.

Media / Advertising / Publishing 
Experienced Personnel Literamed Publications Nigeria Limited Lagos State