Macho Nigeria Limited Job Vacancy for a Customer Service Representative

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Macho Nigeria Limited is currently recruiting to fill the position of a Customer Service Representative
Job Title: Customer Service Representative
Location: Lagos
Job Description:

• Provide a friendly, efficient and professional customer service experience using phone, email and the web.
• Produce reports as requested using relevant systems.
• Provide operational, administrative and analytical support to the E-Commerce Operations Manager and any ad hoc tasks that arise within a busy e-commerce environment.
• Investigate customer issues with 3rd party partners and brands to a satisfactory conclusion.
• Deal with and respond to all customers contact received by phone, email and web in a professional manner within agreed service levels.
• Process customer refunds using website back end system.

How to Apply
Interested and qualified candidates should forward their detailed CVs to: [email protected] with the subject “CUSTOMER SERVICE REPRESENTATIVE”.

Application Deadline 21st May, 2014

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