Careers in MTN Nigeria is focused on the strategic development of talent in line with the key business imperative of ensuring continuity through our key source of competitive advantage - our people.
Who we are looking for? A true MTNer lives our values, uses success to achieve positive change, always strives to make things better and delivers results in line with our business objectives.
Job Title Carrier Sales Partner
Division: Enterprise Solutions
Location: Lagos
Job Description: Build an indepth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
Maintain excellent partnership,relationships with customers, based on trust and an indepth understanding of the customers’ business.
Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts
Assist customers in understanding the value proposition and differentiations of MTN data product and service offerings.
Account for the fulfillment of the sales process from lead generation to bill delivery.
Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Conduct research on potential customers and their disposable income using the data mining system.
Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
Carry out continuous analysis of relevant industries, to identify new prospects or opportunities for the corporate sales department.
Prepare and present all corporate sales weekly and monthly reports, contractual documentation and status reports according to MTN quality standards.
Effectively maintain the required multi-lateral relationships with customers thereby ensuring continued loyalty and support.
Forward planning for the organization in terms of service demand, operational roll out, capacity take up and working capital