Operation Director Vacancy at Nokia, Lagos
Nokia invests in technologies important in a world where billions of
devices are connected. We are focused on three businesses: network
infrastructure software, hardware and services, which we offer through
Nokia Networks;
location intelligence, which we provide through HERE;
and advanced technology development and licensing, which we pursue
through Nokia Technologies. Each of these businesses is a leader in its
respective field.
Through Networks, Nokia is the world’s specialist in mobile broadband.
From the first ever call on GSM, to the first call on LTE, we operate at
the forefront of each generation of mobile technology. Our global
experts invent the new capabilities our customers need in their
networks. We provide the world’s most efficient mobile networks, the
intelligence to maximize the value of those networks, and the services
to make it all work seamlessly.
We are recruiting to fill the position of:
Job Title: Operation Director
Location: Lagos
Job Description
- Manages and leads a functional group of people globally
(providing services to the customer) or multifunctional groups in a
geographical area, with full responsibility of all personnel management
aspects.
- Develops service and support portfolios and capability.
- Drives customer satisfaction improvement in product/service line.
Main Responsibility Area
- Responsible for contributing and implementing the strategy for the product/service line.
- Has final planning and execution responsibility for the own area.
- Ensures good co-operation across organisational units. Responsible for the continuous development of the operations in own area.
- Overall responsibility for customer satisfaction in product/service line.
- Has global responsibility for goal setting, operations,
resourcing, results and competence development of the product/service
line.
- Provides frame and support for success of organization.
Position Description
Manages projects ensuring good profitability by efficient cost
controlling and resource management. Provides leadership and manages
large project teams effectively. Acts as primary project interface to
the customer ensuring good customer satisfaction and developing the
customer relationship. Shares project experience and best practices,
knowledge of project management processes, tasks and tools with other
project managers. Plans and manages internal and external resources. Is
responsible for internal and external project reporting. Represents the
customer's requirements back to NSN/account team to anticipate new
business opportunities.
- End to end operation and deployment management as per contractual deliverables (agreed SLA).
- Financial management
- Team management
- Customer (Key stakeholders) management
Position Requirements
- Deep experience on data network/LTE and MS environment
- Fluent Arabic speaking (Lebanon, Egypt, Jordan) would be strong preference
How to Apply
Interested and qualified candidates should:
Click here to apply online