Process Analyst at Pistachio Foods Limited

Pistachio Foods Limited owns RSVP and SLoW fine-dining restaurants situated at Victoria Island, Lagos.

We are recruiting to fill the position below:

Job Title: Process Analyst

Location: Victoria Island, Lagos
Employment Type: Full-time

Process Evaluation and Improvement:

  • Analyze current operational processes, workflows, and procedures across various departments within the restaurants.
  • Identify areas for improvement and develop innovative solutions to enhance efficiency, productivity, and cost-effectiveness.
  • Create process models, maps & flow charts to illustrate the inputs and outputs ofvariousactivities.
  • Implement process improvements through collaboration with cross-functional teams and stakeholders.

Data Analysis and Reporting:

  • Collect and analyze data related to restaurant operations, including sales performance, inventory management, labor utilization, and customer feedback.
  • Generate comprehensive reports and actionable insights to inform decision-making and drive continuous improvement initiatives.
  • Utilize data visualization tools to present findings in a clear and impactful manner.

Standardization and Documentation:

  • Establish standardized procedures and protocols for key operational processes to ensure consistency and compliance with quality standards.
  • Develop comprehensive documentation, including process maps, standard operating procedures (SOPs), and training materials.
  • Conduct regular audits and reviews to ensure adherence to established protocols and identify opportunities for refinement.

Training and Development:

  • Provide training and support to restaurant staff on new processes, tools, and technologies implemented to improve efficiency and effectiveness.
  • Foster a culture of continuous learning and development by facilitating workshops, seminars, and knowledge-sharing sessions.

Cross-Functional Collaboration:

  • Collaborate closely with various departments, including kitchen operations, front-of-house staff, management, and support functions, to drive process improvements and operational excellence.
  • Act as a liaison between different teams to ensure alignment of goals, objectives, and priorities.


  • 2-5 years’ experience in supporting business applications (ERPs)
  • Strong analytical skills with the ability to collect, organize, analyze, and interpret large data sets.
  • Proficient in Microsoft Office suite, particularly Excel, Visio, and PowerPoint.
  • Ability to work independently and as part of a team in a fast-paced and changing environment.
  • Excellent problem-solving skills with the ability to identify root causes and develop creative solutions.
  • Proficient in process mapping and modeling techniques.
  • Strong attention to detail and working with complex and detailed information.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong organizational and time management skills with the ability to prioritize and manage multiple projects simultaneously.
  • Proficient in using process improvement methodologies such as Lean or Six Sigma.
  • Knowledge of business process management software and tools.


How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


Application Deadline 11th March, 2024.