Relationship Manager Job in Lagos at Reli Communication Limited
Reli Communication Limited, an organization with more than 20 years of
experience on the market for holiday homes. In the South of France and
Spain we have a varied offer: charming villas with swimming pool,
country cottages, small castles, chalets and apartments.
We are recruiting to fill the position of:
Job Title: Relationship Manager
Location: Lagos
Job Description
- Continuously source for new business opportunities and liability generation
- Identify customer needs and proactively seek to provide products/services to meet the identified needs
- Analyze and screen applications for customer based on the product and service procedures
- Regularly contact customers via telephone calls and physical
marketing visits to obtain feedback on service quality and customer
satisfaction levels
- Review applications for customer service and make appropriate recommendations
- Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis
- Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required:
- Proficiency in MS Office suit- Excel spread sheet, power point etc
- Deposited liability generation
- Good customer service skills
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
- Good dress sense
- Credit knowledge
- Basic customer service orientation
- Good communication and interpersonal skills
Educational Qualification
- HND Graduate only (Minimum Lower Credit)
- Experience in customer relation management the consulting industry will be an added advantage
- NYSC Certificate or exemption letter
- Must reside in Lagos
How to Apply
Interested and qualified candidates should submit their application and CV's to:
[email protected]
Note: The subject of the email should be "Relationship Manager Officers"
Application Deadline 30th October, 2015.