Telemarketer at Task Culture Limited

⏲ Sep 7, 2021, 11:26 PM
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Task Culture is a dedicated freelance community and marketplace exclusively developed to advertise or showcase top talents or skilled individuals offering their services in certain categories. With the continuous supply of unbeatable and totally dependable deals from top skilled and highly rated skill experts, Task Culture is gradually becoming a favourite go-to place for entrepreneurs and business owners to source some of the best and most dependable talents anywhere in the world. Task Culture offers freelance services within certain limited categories ranging from Information technology (IT), Business Branding, Media, Digital Marketing, Writing, Business support services and a few more.

We are recruiting to fill the position below:

Job Title: Telemarketer

Location: Lekki, Lagos
Employment Type: Contract

Overview

As a Telemarketer, you will be primarily tasked with the responsibility to talk to potential customers on the phone or any digital medium to sell products, track customer contact lists, explain the benefits of our products, and take payment information.

Responsibilities

Deliver scripted talks that describe the company’s products or services, a political talking point or appeal to persuade potential customers or donors
Explain products and product prices
Answer customer information about our products
Obtain customer information such as name and address for shipping products or delivering services
Keep track of customers that have been contacted and those who do not want to be contacted in the future
Follow up on previous customers for potential sales
Maintain records of customer contacts
Work closely with the marketing and creative design team to gather all assets required to implement digital advertising e-mail campaigns
Develop, manage and maintain a creative calendar, including topics, deliverable dates and approvals
Effectively communicate with account management team members and external partners regarding the status of all components involved in digital campaigns
Point-person for all client-related Account and Compliance items; approve, research and troubleshoot, as needed
Complete customer surveys to obtain information about potential customers
Manage and schedule client campaigns through our sales performance tool and monitor performance daily to ensure they are accurate and running as contracted
Act as the operational lead on all IT related projects associated with the client and department strategies

Requirements

Bachelor's Degree in Marketing, Computer Science, or related discipline
Must be resident in Lagos, Abuja or PortHarcourt
Technically savvy and able to adjust to new applications quickly
Excellent written, verbal, presentation and phone communication skills, with the ability to adapt conversations for technical and non-technical audiences
Ability to communicate ideas effectively and lead cross-functional team discussions
Exhibit creativity, flexibility, adaptability and the drive to achieve results
Ability to conceptualize goals and objectives for clients and the company
Organizational agility with strong collaboration and interpersonal skills to work effectively across the company
Ability to thrive in a fast-paced and demanding environment
Ability to work in-house 3 times a week
2 years of Digital marketing experience is a must.
Keen understanding of CRM and database management tools is a must
Ability to analyze complex issues and develop relevant and realistic plans, programs and recommendations
Aptitude to think strategically, create plans and in a client-centric environment
Capacity to multi-task and prioritize based on impact
Analytical and metric focused with attention to detail
Disciplined, an organized, and thorough individual who is a self-starter