Jobs

Telemarketing & Sales Officer at The Dog Food Shop Limited

The Dog Food Shop Limited has adopted a solutions-oriented approach towards the delivery of world-class, discriminated selected brands of dry and wet foods, supplements and non-food products for your dogs and cats.

We are recruiting to fill the position below:

Job Title: Telemarketing & Sales Officer

Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors
Explaining products and product prices
Maintaining records of customer contacts
Completing customer surveys to obtain information about potential customers
Online dissemination of marketing and promotional materials. ...
Tracking customer prospects through social media
Finalising sales transactions
Answering customer information about products
Obtaining customer information such as name and address for shipping products or delivering services
Keeping track of customers that have been contacted and those who do not want to be contacted in the future
Following up on previous customers for potential sales

Minimum Qualifications / Requirements

Minimum of OND in Business Administration, Business Management, Marketing, or related field is preferred.
3-5 years experience in marketing or sales.
Proven track record of achieving sales targets.
Understanding and knowledge of sales and marketing.
Experience in management may be advantageous.

Requirements & Skills:

Patience, persuasiveness, and persistence.
Knowledge of data analysis and report writing.
Ability to understand and follow company policies and procedures.
Ability to work under pressure.
Lots of initiative.
A positive attitude.
Ability to think on your feet.
Ability to sell products and services, and build repeat business through excellent customer relations.
Excellent communication and listening skills.
A polite and friendly manner (being rude never gets you anywhere)
Excellent phone skills and the ability to thrive in an office environment.
Sound knowledge of sales strategies and industry regulations.
Strong analytical, organizational, and creative thinking skills.
Excellent communication, interpersonal, and customer service skills.
Attention to details.