Wakanow Graduate Job Opportunities in Nigeria, May 28th 2014

Wakanow is Nigeria's first online travel portal that provides travellers with the ability to research, plan and book their complete travel needs locally and globally. We provide flight, hotel and airport pick-up services locally and internationally. Wakanow.com Limited, a leading Online Travel Company in Nigeria is currently recruiting due to opening of more Travel Centres across the Country:


Job Title: Finance Officer
Ref: 201401
Locations: Kano, Port Harcourt
Summary

• The Finance Officer will work as part of a team, reviewing and reporting on the financial and business performance of the Company's Business Units.

• In-depth knowledge and application of accounting principles and book-keeping practice
• Analyse and perform arithmetic calculations foraccounts concerns
• Focusing on details of the transactions and ascertain high level of accuracy in compiling financial data.
• Monitoring and weekly reconciliation of Admin Cash Advance
• Immediate lodgement of all cash received into banks accounts
• Receive cash deposits and cheques
• Feed transaction information into the bank database using company owned tools and generate receipts for customers
• Check for failed transaction issues and the balance of debits and credits
• Resolve issues related to account discrepancies
• Monitor transactions done and the amount of currency in the vault atthe end of every business day
• Posting and balancing of daily cash lodgements.
• Receiving and counting working cash at beginning of the day, accepting cash and cheques for deposit
• Recording all transactions promptly.

• A good first degree in Accounting, Economics or any related social science discipline Possession of 1-3 years (Post-NYSC) working experience
• Possession of ICAN part-qualification will be an advantage but not compulsory
• Good knowledge of Ms Excel
• Sound analytical skills
• Good written and oral communication skills.
• Strong analytical skills, comfortable with numbers and great at calculations.
• Good interpersonal and organizational skills.
• Ability to multitask.

• The Corporate Sales Executive builds business by identifying and selling prospects; maintaining relationships with clients

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors,
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications: establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

• Bachelor's degree or equivalent work experience.
• Proficiency with Excel, PowerPoint, and Word required
• Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills,
• Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales
• 2-3 years of Corporate Travel Management or Airline Management experience preferred.
• Liaise and assist Head of Unit on other duties/projects as assigned.

• The Marketer is responsible for business development and selling the company's product(s).

• Generate revenue from existing clients and new clients
• Promote Company's products, services and brands to both existing and potential customers.
• Sourcing for new customers and generate leads by establishing business relationships with them.
• Attending conferences, exhibitions and networking events
• Providing weekly and monthly reports
• Update and generate database of customers.
• Manage and build effective customer relationship.
• Other duties as outlined by Line Manager.

• Previous marketing experience
• Profound interest in travel industry.
• Proven experience in customer and market research Strong sales and negotiation skills Proficient in Microsoft Office Suite
• Must be a go getter and ability to work with little or no supervision.
• Good First degree.

• The Travel Consultant is responsible for selling travel packages and creating destination packages for customers.

• Booking and selling competitive travel packages to suit the holiday needs of the client
• Manage customers travel request through phone or e-mail.
• Offer sales advice on topmost travel destinations to suit customers enquiries
• Build and maintain effective customer relationship.
• Other duties as outlined by Line Manager.

• Prior experience in the travel industry is MANDATORY.
• People management.
• Personal international travel experience.
• Previous sales experience
• Good communication skills and the ability to build rapport with the customer.
• Strong communication - verbal, presentational and written.
• Knowledge about hotels, travel destinations etc.
• Good First degree.

• The Travel Centre Manager (TCM) is responsible for the daily running and management of the Travel Centre through the effective use of resources.
• He/she has the responsibility for meeting and setting customer service targets as well as planning areas of improvement or development.
• TCM ensures that calls are answered by staff within agreed time scales and in an appropriate manner.
• The TCM also coordinates and motivates Travel Centre employees' and Liaises with relevant Units.

• Setting and meeting performance targets for speed, efficiency, sales and quality
• Managing the daily running of the Travel centre.
• Liaising with supervisors, team leaders, and ticketers to gather information and resolve issues.
• Monitoring random calls to improve quality, minimise errors and track operative performance.
• Coordinating staff recruitment, and liaising with HR Unit on employee needs within the Travel centre.
• Reviewing the performance of staff, identifying training needs and planning training sessions.
• Recording statistics, user rates and the performance levels of the centre and preparing reports.
• Handling the most complex customer complaints or enquiries.
• Organising staffing, including shift patterns and the number of staff required to meet demand.
• Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes.
• Reporting, forecasting and analysing data against budget figures on a daily, weekly and/or monthly basis.
  

• Prior experience in the travel industry is MANDATORY.
• Financial planning and budget management.
• People management.
• Strong communication - verbal, presentational and written.
• Business analysis and business management.
• Relationship management- internal to the organisation and external.
• Organisational skills, leadership and motivational skills.
• First degree in any Social Sciences or Business Management course.
• Must have at least 5-6 years relevant post NYSC working experience and must be able to work without supervision
• Ability to use the Amadeus GDS is an added advantage.