Telesales Representative CV Sample

Objective

Highly motivated and results-driven Telesales Representative with 5+ years of experience in generating sales leads, building customer relationships, and closing deals. Skilled in identifying customer needs, overcoming objections, and providing exceptional customer service. Seeking a challenging position in a dynamic organization where I can utilize my sales expertise to contribute to company growth and success.

Education

Bachelor of Business Administration - University of Lagos, Nigeria (2010-2014)

Secondary School Certificate - XYZ High School, Lagos, Nigeria (2004-2010)

Professional Experience

Telesales Representative - ABC Company, Lagos, Nigeria (2015-Present)

• Conduct outbound sales calls to prospective customers, effectively presenting product features and benefits to drive sales.
• Build and maintain strong customer relationships, ensuring customer satisfaction and repeat business.
• Achieve and exceed monthly sales targets, consistently ranking among the top performers in the sales team.
• Utilize CRM software to track and manage leads, update customer information, and monitor sales activities.
• Collaborate with cross-functional teams to resolve customer issues and provide timely solutions.

Telesales Intern - XYZ Company, Lagos, Nigeria (2014-2015)

• Assisted senior telesales representatives in prospecting and qualifying leads.
• Conducted market research to identify potential customers and target markets.
• Assisted in the development of sales scripts and call guides for telesales campaigns.
• Provided administrative support, including data entry and report generation.

Skills

• Excellent verbal and written communication skills
• Strong persuasive and negotiation abilities
• Proven track record of meeting and exceeding sales targets
• Proficient in CRM software and Microsoft Office Suite
• Ability to work independently and as part of a team

References

Available upon request