Airtel Nigeria Job for a Head, Fraud Management

Airtel Nigeria (Airtel Networks Limited), a leading mobile
telecommunication services provider in Nigeria and a member of Airtel
Africa Group, is committed to providing innovative, exciting,
and quality mobile services to Nigerians, giving them the freedom to
communicate, rise above their daily challenges and drive economic and
social development.

Airtel Nigeria is recruiting to fill the position below:

Job Title: Head Fraud Management
Job Descriptions
The successful candidate’s responsibility will be to:

  • Manage the monitoring of telecommunications services and
    electronic interaction for any misuse as defined by the NCC, Airtel
    policy and GSM regulations.
  • Enhance the awareness of fraud in the organization.
  • Develop training programs for fraud recruits and ensure fraud
    awareness is carried out within the organization on a quarterly basis.
  • Develop strategies that would help in the detection/reporting of fraud within the business.

Duties and Responsibilities
Fraud Management:

  • To facilitate the optimization of fraud management system in the
    daily detection of fraud instances and also implementation of
    current/emerging fraud risks in detecting fraud /abuse
  • To ensure processes and procedures are put in place to prevent
    fraud and/or abuse of systems and/or accesses in the revenue generating
  • To minimize revenue loss from fraudulent activities

Fraud Investigation & Awareness:

  • To supervise in the carrying out detailed investigation, to
    detect and to report on findings of each case and providing relevant
    recommendation to aid management decision making, whilst ensuring there
    is NO Breach of regulations during any investigations
  • To ensure staff and/or internal /external customers are aware of
    the functions of the fraud unit and the impact of fraud on the business
    and the staff
RELATED:  Airtel Nigeria Job Vacancies, January 2017

Regulatory Compliance/ Disclosure of Subscriber Information:

  • Ensure Airtel Nigeria is in full compliance with all the local
    disclosure principles and also represent Airtel Nigeria in
    external/Internal Meetings (CEIR, KYC, etc.) 

AA14 roaming compliance:

  • Ensure compliance with GSM roaming procedure and NRTRDE
  • Ensure all roaming related rules are captured on the FMS

Risk Assessment & Mitigation:

  • Pre and Post-launch risk mitigation for all new products and services launched within Airtel Nigeria
  • Review & follow-up of gaps in compliance impacting new product and services launched

Skill & Competency Development:

  • Identify & develop training program based on new GSM and Regulatory initiatives

Desired Skills and Experience

  • Fraud Detection Risk Assessment Risk Management Business
    Analysis Team Management System Monitoring Telecommunications Teamwork
    Operational Risk Financial Risk Analytical & Problem Solving Skill
    Telecom IT systems and applications

How to Apply

Interested and qualified candidates should:
Click here to apply 

Application Deadline  1st September, 2016.

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