Uber is a technology company. Uber makes a smartphone app that provides users with an on-demand, private car service to take them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world — all at the push of a button.
On another level, Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport.
These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.
Job Title: Operations & Logistics Manager
Job Description
Uber
is a marketplace, and our Operations & Logistics managers own the
entire “supply” side of that marketplace in their city – they optimize
the quantity and quality of cars available to our users, and continually
improve the rider experience via scheduling, asset utilization, and
driver incentive programs.
In practice this requires a unique mix
of analytical and interpersonal skills; an ability to use our data to
quickly understand trends in supply and user demand, combined with an
ability to motivate and incent our partners to behave in ways that take
advantage of those insights. Highly refined people skills, as well as
toughness, persistence and grit, are required to ensure capacity, while
providing the quality of service we demand for our users. This is an
intense, business-side startup role which has a clear and direct, impact
on the growth of our business.
WHAT YOU NEED
- Language – The ability to speak, read and write Mandarin Chinese fluently
- Analytical ability
– We take an intensely data-driven approach to running our business. In
order to efficiently manage the supply of cars we have on the road, you
need to be able to constantly monitor and understand trends in supply
and demand, and use our data to make the right, data-driven operational
decisions. - Business instincts –
Inherently curious by nature, you enjoy thinking about what makes
different businesses tick. You’d be excited to master Uber’s business
model, and would doggedly pursue making that model flourish in your
city. - Drive and hustle – Operations &
Logistics managers are responsible for continually sourcing, signing up,
onboarding and motivating the fleet of drivers who are our partners in a
city. This requires extreme resourcefulness, and the ability to sell
Uber as a partner and platform. Operations Managers also constantly
monitor the fleet of cars on the road at any given point in time,
optimizing the quantity of cars, guiding their physical location across
the city, based on user demand, and ensuring the highest levels of
service. This requires the constant focus and the highest levels of
dedication. - People skills – You’ll need truly
world-class people skills to be able to influence partners to drive at
times, in places, and in ways that ensure a world-class experience for
our users. Depending on the conversation, you’ll need to be able to
charm or cajole our partners accordingly.
PERKS
- Employees are given Uber credits each month.
- Ground floor opportunity with the team; shape the strategic direction of the company.
- The
rare opportunity to change the world such that everyone around you is
using the product you built. We’re not just another social web app,
we’re moving real people and assets and reinventing transportation and
logistics globally. - Sharp, motivated co-workers in a fun office environment.
- Monthly gym reimbursement.
Compensation
Full-time salary negotiable based on experience, and equity compensation plan
How to Apply
Interested and qualified candidates should Click Here to Apply
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