Program Coordinator, Classic Products Job at Greenlight Planet

Greenlight Planet is a social, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 30 million people in more than 60 countries. We are recruiting to fill the position below:     Job Title: Program Coordinator, Classic Products Location: Lagos Reporting to: West Africa Business Leader Job Type: Full-time The Role

• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you
• The Program Coordinator will work closely with the Classic Channel Sales teams to ensure seamless execution of processes in the field and to support on any technical issues both on the hardware and software side of the field activities
• They will also ensure a proper management of the logistics surrounding the Classic Product business in the Country. This person will be travelling to the field occasionally (~60 to 80% of the time)

• Take part in weekly calls
• Breakdown of performance level incentives
• Ensure quality report: coordinate and collate consistent and accurate daily, weekly and monthly reports from sales team,
• Feed sales teams with performance analysis
• Digitalization: apps training/retraining
• Suggest software improvements or process changesBreakdown of performance level incentives

• Troubleshoot and provide support on challenges resolution - all material/digital tools
• Coordinate refunds & incentives payments
• Ensure implementation of beat plans
• Gets feedback from ASEs/ASMs/RSMs on issues and challenges faced in the field
• Reports feedback and ensures follow-ups are acted upon

• Collate trade needs
• Coordinate with Marketing on production
• Ensure quality deployment and use
• Ensure proper kitting always

• Diploma/Certificate in Supply Chain Management; Business Administration; Sales and Marketing; or Customer Service Management
• 2 years relevant work experience in a similar role is a requirement

• Excellent interpersonal skills.
• Clear and straight to the point communication skills with fluency in both written and spoken English and speaking Yoruba, Hausa and Igbo will be an added advantage
• Clear thinking/problem solving ability
• Excellent attention to details
• Excellent issue-tracking and resolution skills
• Able to handle multiple tasks at the same time without errors and mistakes

• Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.