Jobs

Vacancy For Call Center Agent In A Leading Electronics Manufacturing Company

Willers Solutions Limited - Our client, a leading Electronics Manufacturing company located in Lagos is looking for qualified candidates to fill the position below: Job Title: Call Center Agent (French/Portuguese) Location: Lagos Job Description

Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Answer incoming calls and respond to customer’s emails
Must be able to speak fluently French / Portuguese Language
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources

Requirements

Min of OND or its equivalent in any related discipline. E.g Linguistics, Classics, Modern European Languages e.t.c.
Must be proficient in speaking French or Portuguese Language.
Good Communication Skills
Intermediate Computer Skills.

How to Apply Interested and qualified candidates should forward their CV (MS Word Format) to: [email protected] Using "Call Center Agent (French) Or Call Center Agent (Portuguese) as the subject of the mail depending on the preferred language of expertise. Application Deadline 6th November, 2018. Note: Only qualified and interested candidates with proficiency in speaking French or Portuguese Language should apply.

Lagos State

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