Current Vacancies at Salpha Energy, 12th March, 2019

Salpha Energy is a social, for-profit business that designs, distributes, solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. We are recruiting to fill the position below:

• We at Salpha Energy are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.).

• Proven experience as Front Desk Representative, Agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• SSCE Certificate holder; additional qualifications will be a plus
• 1 to 3 years experience.

• Performs any combination of following duties to provide customer service in self-service store: Aids customers in locating merchandise.
• Answers questions from and provides information to customer about merchandise for sale.
• Obtains merchandise from stockroom when merchandise is not on floor.
• Arranges stock on shelves or racks in sales area.
• Directs or escorts customer to cashier.
• Keeps merchandise in order.
• Marks or tickets merchandise.
• Inventories stock.

• SSCE Certificate holder
• 1 to 3 years working experience.