Jobs

Vacancy for Operations Lead at FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia. We are recruiting to fill the position below: Job Title: Operations Lead Location: Lagos Contract Type: Full-Time Job Description

Lead the Operations team and build up efficient processes

Preferred Experience

More than 5 years of working experience in online customer service/ support center; at least 2 years in a team lead position
At least an undergraduate degree in a relevant field
Strong computer skill set and very good knowledge of common CRM softwares
Strong communicator and highest degree of reliability
Strong goal-driven mindset that goes beyond 9-5 job

Duties

Lead, coordinate, and monitor the operations team (customer service/loan recovery)
Drive operational improvement processes
Review and resolve escalations
Train and on-board new team joiners
Evaluate team member

How to Apply Interested and qualified candidates should: Click here to apply online Recruitment Process

Phone Interview
Hard Skill Test
Face-to-face interview with GM
Face-to-face interview with Founder(s)

Lagos State

OND / HND / BSC Holders job vacancies in Nigeria, Experienced Personnel job vacancies in Nigeria, Lagos State job vacancies in Nigeria

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