Front Desk Officer CV Sample

Objective

Highly organized and detail-oriented Front Desk Officer with 5+ years of experience in providing exceptional customer service and administrative support. Skilled in managing front desk operations, handling inquiries, and resolving customer issues. Seeking a challenging position in a reputable organization where I can utilize my skills and contribute to the overall success of the company.

Education

Bachelor of Science in Business Administration - University of Lagos, Nigeria (2010-2014)

Secondary School Certificate - XYZ High School, Lagos, Nigeria (2004-2010)

Work Experience

Front Desk Officer - ABC Company, Lagos, Nigeria (2015-present)

• Greet and welcome guests in a professional and friendly manner
• Answer and direct phone calls, take messages, and handle inquiries
• Manage the reception area, ensuring cleanliness and organization
• Schedule appointments and maintain calendars
• Handle incoming and outgoing mail and packages
• Assist with administrative tasks, such as data entry, filing, and photocopying
• Resolve customer complaints or issues in a timely and efficient manner

Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite
• Ability to work well under pressure and in a fast-paced environment
• Attention to detail and accuracy

References

Available upon request