Heritage Manager Duties & Responsibilities

The role and function of a Heritage Manager includes the following duties and responsibilities:

  • Developing heritage attractions to enhance and increase visitor access
  • Advertising and marketing the attraction(s)
  • Financial/project planning
  • Undertaking customer surveys and assessing the results.
  • Preparing, writing and distributing publicity leaflets, materials, displays etc.
  • Recruiting, training and supervising staff/volunteers
  • Generating income via fundraising activities, membership, grants, retail activities etc
  • Managing budgets
  • Liaising with council departments, funding agencies, community organisations, voluntary/local history groups, tourist bodies, and private companies
  • Undertaking research to maintain awareness of developments within the field

Note that this is not an exhaustive list of Heritage Manager duties and responsibilities. Job functions for specific Heritage Manager roles may vary, depending on the industry and type of employer.


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