Admin / Customer Service Assistant at Central Park Abuja

Central Park is a nature themed family park aimed at creating valuable and social experiences for our larger human family; for healing, community, education, adventures, positive energy and inspiration.

We are recruiting to fill the position below:

Job Title: Admin / Customer Service Assistant

Location: Abuja (FCT)
Employment Type: Full-time

Duties and Responsibilities

• Answering phones and routing calls to the correct person or taking messages
• Filing and retrieving corporate records, contracts, documents, and reports.
• Accurately recording minutes from meetings
• Using various software, including word processing, spreadsheets, databases, and presentation software such as Canva
• Acknowledge and resolve customer’s complaints
• Communicate effectively and coordinate with colleagues
• Ensure customer satisfaction and provide professional customer support
• Liaise with printing vendors on procurement of staff uniforms, ID cards and other office supplies
• Prepare requisition and document records of all transactions with vendors
• Making travel arrangements for executives
• Provide visitors with information on Central Park’s services and facilities
• Tour visitors around the park’s facilities
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Respond promptly and courteously to customer inquiries
• Assist with other administrative duties such as drafting correspondents, proposals, external/internal memos, etc.

Requirements / Skills

• Candidates should possess a Bachelor's Degree qualification with 2 - 5 years work experience.
• Communication (written and verbal)
• Attention to detail.
• Customer service.
• Phone Etiquette.
• Discretion
• Prioritization and problem-solving.
• Organization and planning.
• Research and analysis.

How to Apply
Interested and qualified candidates should kindly send their Resume and Cover Letters to: [email protected] using the Job Title as the subject of the mail

Application Deadline  20th October, 2021.