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Business Development Manager, Priority Banking at Standard Chartered Bank


Standard Chartered Bank - We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.

We are recruiting to fill the position below:

 

 

Job Title: Business Development Manager, Priority Banking

Job ID: 2200030802
Location: Victoria Island, Lagos
Job: Retail Banking
Schedule: Full-time
Employee Status: Permanent

Job Purpose

  • Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering
  • Also handle client-led requests via ATL/online pull
  • Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team
  • Do not manage the client relationship beyond acquisition & activation

Responsibilities
Prepare & set up (remote):

  • Collect info from leads from sources
  • Pre-send product bundles description and bank proposition
  • Collect all documents (digital) required for account opening and pre-fill forms

Sources of leads:

  • ATL/ Online leads
  • Alliances
  • Catchment activity
  • Targeted Affluent Lists
  • BC/CC/CIC cross sell.

Target Clients:

  • Priority NTB potential clients.

Meet, Deep Sell & Train (in person):

  • Meet in person (ensure Priority Banking Team)
  • Listen and determine further needs
  • Acquire clients with anchor products
  • Set up KYC needs with KYC centre
  • Educate and conduct initial set up for online, ATMs, Client Centre, and Store.

Activate and Pass On (remote):

  • Activate as per 100 day plan
  • Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team

Policies and Guidelines:

  • To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
  • Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.

Anti Money Laundering / KYC / CDD
Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:

  • Identifying your customer
  • Knowing your customer
  • Reporting suspicions
  • Safeguarding records
  • Not disclosing suspicions to customers.

Group Compliance Performance Objectives

  • Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
  • Completion of all mandatory risk and compliance training including e-learning within stated timeframes
  • Proactive identification of risks and concerns, including escalation to all relevant stakeholders
  • Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

Projects:

  • To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation.

Key Relationships (Internal And External):
Internal:

  • Senior Relationship Managers, RMs and peers in Retail Clients
  • Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.
  • Branches
  • Group Internal Audit.

External:

  • Clients

Contributes to:

  • The overall success of Retail Client Nigeria

Our Ideal Candidate

  • Minimum of 10 years’ experience in Sales with minimum 5 years experience in sourcing and managing HNIs
  • Good working knowledge of the bank’s operating systems.
  • Good communication and inter-personal skills.
  • Good working knowledge of the Bank's products and services.
  • Good PC skills.

Product Broadening:

  • Enhanced multi-product Priority knowledge
  • Market and competition knowledge.

Client Engagement:

  • Closing deals
  • Client training on digital solutions
  • Communication and presentation skills
  • Negotiation and objection handling

Journey Completion:

  • Understanding of KYC principles.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  16th December, 2022 (12:59AM).


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