CA Oil & Gas recruitment for a Customer Relationship Supervisor in Imo State

CA Global Headhunters - A Global Recruitment/Staffing Company offering permanent, interim, executive, retained and contract placements throughout Africa across a spectrum of industry sectors. CA Global have Recruitment expertise in Africa in the following sectors, Mining, Oil and Gas, Banking, Finance, Telecoms, IT, Engineering, Construction, Power and Energy, FMCG/Manufacturing, Coal Power, Medical/NGO, Hospitality and Tourism, Executives, Agriculture, Procurement, and Management.


CA Oil & Gas is recruiting to fill the position of:

Job Title: Customer Relationship Supervisor - (Micro-Finance / Credit / Banking / Relationship Management)

Location: Imo, Nigeria

Responsibilities

• Supervise and mentor the credit team assigned
• Assess, review and approve loans as per policy
• Analyze, compile and submit reports as per reporting standards
• Ensure effective implementation of customer service standards and perform regular meetings with existing and potential customers to identify gaps and potential areas for improvements.
• Developing and executing plans that will allow the branch to achieve their targets and implement branch strategies.
• Maintain a quality portfolio for the branch as per set target
• Maintain a well-functioning filing system at the branch for all loan documents

• HND/Bachelor's degree in Business Admin or related fields
• Experience in Group Lending would be an advantage and preferred
• Fluency in English required, Igbo language proficiency is beneficial
• Must be proficient with Microsoft Excel, Word, and Power Point.
• A minimum of 2 years' experience in credit operations as a credit officer in Micro-Finance Environment
• Credit analysis skills and experience
• Experience in Microfinance would be an advantage and preferred