Call Center Manager at Great Brands Nigeria Limited

Great Brands Nigeria Limited is a world-class, people-oriented, Performance Driven, Sales and Distribution Company. We are the leading consumer goods distribution company in Nigeria with over 35 years of experience. We aim to achieve dominant market leadership positions for premier FMCG producers by combining quality production and brand value with expert distribution.

We are recruiting to fill the position below:

Job Title: Call Center Manager

Location: Ajah, Lagos
Employment Type: Full-time

Responsibilities

• Recruits, selects, hires, and trains new call center personnel and prepares them to respond to customer questions and complaints.
• Evaluates individual performance reviews and overall team effectiveness with upper management.
• Prepares call center performance reports by collecting and analyzing call agents' data.

Qualification

• 4 - 6 years work experience.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Call Center Manager" as the subject of the mail.

Application Deadline  18th July, 2024.