Chief Operating Officer at First Excelsia Professional Services Limited

First Excelsia Professional Services Limited - Our client is recruiting to fill the position below:

Job Title: Chief Operating Officer

Location: Abuja (FCT) 
Employment Type: Full-time
Industry: Logistics

Job Description

• Our client is seeking a Chief Operating Officer who will oversee its operational execution, logistics workflows, and multi-department coordination.
• They will drive efficiency across rider operations, dispatch systems, and customer service while maintaining profitability and service reliability.

Key Responsibilities

• Lead end-to-end daily operations, ensuring timely deliveries and SLA compliance.
• Develop and enforce SOPs for dispatch, rider management, and client onboarding.
• Develop regional expansion strategy and operational scaling plans.
• Manage budgets, vendor contracts, and logistics partnerships.
• Ensure compliance with transport, EV, and safety regulations.
• Responsible for overall Company revenue
• Monitor operational KPIs (delivery success rate, average delivery time, cost per trip).
• Coordinate with Finance, Rider Ops, and CX teams to align performance targets

Person Specification

• Bachelor’s Degree in Operations, Logistics, or Business Management.
• Proven experience managing large fleets and multi-site logistics.
• Strong analytical and leadership skills
• MBA is seriously considered.
• 8–12 years in transport/logistics; experience in courier/ transport/ logistics companies is preferred.

Salary
N1,200,000 annually.

How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using "Chief Operating Officer" as the subject of the mail.

Application Deadline 24th November, 2025.