Client Account Executive at Willis Towers Watson (WTW) Plc

At Willis Towers Watson Plc branded as WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

We are recruiting to fill the position below:

Job Title: Client Account Executive

Job Identification: 202505034
Location: Lagos
Job Schedule: Full time

Job Role

• The Client Account Executive is responsible for managing client accounts, coordinating insurance documentation, handling claims, and supporting business development activities.
• The role requires close collaboration with clients, insurers, and internal teams to ensure efficient service delivery and accurate record-keeping.

Responsibilities

• Contract & Underwriting: Prepare slips, endorsements, certificates, and meeting notes; follow up on policy documents.
• Reconciliation: Prepare account statements and resolve discrepancies.
• Documentation: Draft correspondence and maintain organized records.
• Business Development: Support client outreach, meetings, and CRM updates.
• Billing & Payments: Issue debit/credit notes, track payments, and coordinate with accounts.
• Renewals: Send renewal notices, organize meetings, and update records.
• Claims: Verify coverage, forward documentation, and monitor claim progress.
• Other Tasks: Assist with additional duties as assigned.

Qualifications / Requirements
Education & Experience:

• Degree in Insurance, Business Administration, or related field.
• Previous experience in a similar role (1-2 years) within the insurance industry is preferred.

Soft Skills:

• Excellent communication and client relationship skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and as part of a team.

Technical Skills:

• Strong understanding of insurance processes (underwriting, claims, renewals).
• Proficiency in office software and internal systems (CRM, document management).

How to Apply
Interested and qualified candidates should:
Click here to apply