Client Relationship Executives Jobs in Lagos, May 5th 2015
Stresert Services Limited - Our client is into interior finishes with
headquarters in Nigeria and services to other parts of West Africa. As a
result of growth, they require the services of:
Job Title: Client Relationship Executive
Ref: CRE-415
Location: Lagos
Job Summary
- The role will be an interface between the company and its clients.
- Must have an excellent rapport and develop relationship with clients in the most professional manner.
- Activities are conducted with the objective of increasing the
amount of sales with the present clients and identifying and acquiring
new business from potential clients.
Detailed Responsibilities
- Execute customer relationship plans
- Identify and acquire new customers
- Adhere to Service Level Agreements (SLA) to ensure the delivery of services to clients.
- Achieve revenue targets across different product/ service offerings by the company.
- Introduce new service offerings to customers.
- Any other duties of similar responsibilities assigned from time to time.
- Build and maintain relationships with customers to ensure customer satisfaction
- Ensure optimal customer service experience at every client interaction
- Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
Requirements
- Minimum of a University Degree.
- Excellent communication and interpersonal skills
- Good customer service skills
- Good planning and organizing skills with an eye for detail.
- Excellent negotiation skills.
- Excellent listening skill; Must be detailed to the later
- Minimum of 2 years post qualification experience as a
relationship officer/customer service executive preferably from a
services organization.
- Must have good knowledge of MS Office.
Remuneration
N70, 000 and above (depending on experience).
How to Apply
Interested and qualified candidates should forward their passport picture and CV's to:
[email protected] using 'Ref: CRE-415' as title of application.
Note: Only applicants with passport pics and CV's will be invited for interviews. Wrong applications will not be opened.
Application Deadline 14th May, 2015.