Client Support Officer at Resource Intermediaries Limited

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development. We provide a broad menu of Human Resource Outsourcing Services for companies from an economical complete service.

We are recruiting to fill the position below:

Job Title: Client Support Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.

Requirements and Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or administration.
• Only candidate with IT experience and that have work as Client Support Officer should apply.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• 27 years, Max age.

Skills Required:

• IT support
• Hardware and software troubleshooting
• Project management
• Communication
• Problem-solving
• Attention to detail
• Technical documentation.
• Network administration
• Security management
• IT policies and procedures

Salary
N180,000 / month.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 23rd December, 2025.