Jobs

Customer Care Officer at ExchangeIndeed

At ExchangeIndeed, we are the most reliable, fastest and cheapest e-currency exchanger since 2009 (buy/sell perfectmoney, webmoney, Egopay, bitcoin, okaypay, payza in nigeria). We are a perfect money exchanger of repute and we pride ourselves to instantly fund perfect money account for both small and large orders efficiently.
We are recruiting to fill the position below: Job Title: Customer Care Officer Location: Lagos
Responsibilities
  • Providing support,help and advice to customers who use the companies products or services, answering questions, writing uporders
  • Answering all email enquiries within 15 minute.
Duties
  • Dealing with customer inquiries by telephone, email, letter
  • Ensuring that a customers problem is brought to a satisfactory conclusion.
  • Involved in developing a customer service policy.
  • Collecting and analyzing data to monitor the level of customer service.
  • Making sure that all Health and Safety procedures are adhered to.
  • Completing all administrative tasks and updating records.
  • Occasionally having to work in the company call centre.
  • Ensuring all telephone calls are answered within a 15 second time frame.
  • Using Word & Excel to write reports and create invoices.
  • Maximizing every sales inquiry.
  • Working as part of a team in a busy and dynamic contact center.
  • Responsible for responding effectively to the diverse needs of each customer.
 
How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
  Application Deadline 8th July, 2020.


Lagos State
Lagos State job vacancies in Nigeria, Microsoft Excel job vacancies in Nigeria, Microsoft Office job vacancies in Nigeria
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