Customer Care Officer Job Vacancy at WestmanQuest Royal Limited Lagos

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WestmanQuest Royal Limited - We are a fast growing professional Fabric Care and Dry Cleaning Services Company. We cater for the wardrobes of middle class, upwardly mobile professionals, business men as well as the fabric care needs of businesses and corporate organizations.

We are recruiting to fill the position below:

Job Title: Customer Care Officer
Location: Lagos (Lekki, Magodo, Yaba, Isolo, Diya and Ilupeju)
Responsibilities

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Keep records of customer interactions and transactions
• Attending to customers' inquiries and complaints
• Keeping a daily log of customer activities

Skills and Requirements

• Minimum of OND in any related discipline
• Minimum of 1-2 years work experience
• Basic computer knowledge
• Good communication skills
• Sound knowledge of telephone etiquette and excellent listening skills.

How to Apply
Interested and qualified candidates should forward their CV's to: [email protected] with the position applied for as subject of the mail.

Application Deadline  27th February, 2015.

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