Customer Care Officer Job Vacancy at John Holt Plc Lagos

John Holt Plc is recruiting to fill the following position:

Job Title: Customer Care Officer
Location: Lagos
Responsibilities

• To maintain good relationship with customers
• Act as interface between customers and the company
• Reconciliation of customer statement of account with SUN system
• Monitor WIP to ensure that all job cards are closed as at when due
• .Generate new customers
• Monitor and pick up WHT certificates from customers
• Any other duties as assigned by the CMS
• Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
• Regular reconciliation of customers account and ensure that debts are not accumulated
• Report complaints promptly to CMS/Technical team for proper management
• Generate monthly report for customer service manager
• Know details of customers account

• BSC/HND in related disciplines
• A good knowledge of accounting is required
• A minimum of three years working experience in customer care is required.