Customer Care Representative at Orange Magazine

Orange Magazine is a leading lifestyle magazine that empowers individuals to live their best lives. We provide insightful articles, expert advice, and inspiring stories on a wide range of topics, including: Health and Wellness: Tips and tricks for a healthier and happier lifestyle, Relationships: Guidance on building strong and fulfilling relationships, Career: Advice on career advancement and professional development, Personal Finance: Strategies for managing your finances effectively, Travel: Inspiration for your next adventure, Food and Drink: Delicious recipes and culinary tips & Fashion and Beauty: The latest trends and style advice. Join us on a journey of self-improvement and discovery.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Nigeria
Employment Type: Full Time

Job Description

• We are seeking a customer-oriented and detail-oriented Customer Care Representative to join our team.
• As a Customer Care Representative, you will be responsible for providing excellent customer service and support to our subscribers.

Responsibilities

• Respond to customer inquiries and complaints via phone, email, and chat
• Resolve customer issues and problems efficiently and effectively
• Maintain accurate records of customer interactions
• Assist with marketing campaigns and promotions.
• Process customer orders and subscriptions
• Provide information about products and services

Skills

• Excellent communication and interpersonal skills
• Patience and empathy
• Proficiency in customer service software and tools.
• Strong problem-solving and decision-making skills
• Ability to multitask and prioritize tasks

Salary
N300,000 - N500,000 monthly.

How to Apply
Interested and qualified candidates should send their resume and cover letter to: [email protected] using the Job Title as the subject of the mail.

Note: If you are a customer-focused individual with excellent communication skills, we encourage you to apply.

Application Deadline 14th November, 2024.