Customer Relations Officer at the Abuja Electricity Distribution Company Plc (AEDC)

The Abuja Electricity Distribution Company (AEDC Plc) is a reputable Electricity Distribution Company in Nigeria backed by international investors and shareholders. AEDC’s franchise area covers the Federal Capital Territory, Niger, Kogi and Nasarawa States with a total land mass of 133,000 km2.

The company is organized into 9 Regions and 39 Area Offices across the aforementioned 4 states. The Company has maintained Customer Service Standards of Performance, in line with Internationally accepted standards (IEC 60050: Generation, Transmission and Distribution of Electricity). It is for this reason that the Company continues to prioritise to the improvement of power supply and technical efficiency through investment in the network to improve service delivery.

We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Job Code: AEDCCRO
Location: Abuja

Responsibilities

• Monitoring of all customers on assigned Distribution Transformers (DT).
• Drive cash collection activities in respect of energy billed.
• Carry out revenue protection: proper inspection of meters and identify cases of energy theft, bypass, illegal connections.
• Prepare daily reports about all inspected customers and report findings to the feeder manager.
• Preparation of disconnection reports.
• Engage in debt recovery activities in the region.
• Supervise the meter reading, conduct accurate meter reading and submission of data to the billing unit for appropriate billing.

Requirement

• OND / HND / B.Scin any discipline.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job code as the subject of the mail

Application Deadline  12th September, 2024.