Customer Service Executive at Sylken Limited

Sylken Limited - We are a leading Nigerian pharmaceutical company with a world-class pharmaceutical laboratory in the United States of America that produces a wide range of nutraceutical products consumed by millions of Nigerians Nationwide. Our Online Pharmacy delivers our products to our esteemed customers nationwide. As part of our growth strategy, we urgently require some highly skilled and smart professionals to join our Online team.

We are recruiting to fill the position below:

Job Title: Female Customer Service Executive

Location: Amuwo Odofin, Lagos
Employment Type: Full Time

Job Description

• Managing large amounts of inbound and outbound calls in a timely manner
• Identifying customers’ needs to clarify information, research every issue with the department concern, and providing solutions for customers
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations and information on prospects in a comprehensible way.
• Manage online queries and request from customers on the web and social media in a timely and professional manner.
• Following the company's call center “scripts” when handling different health challenges from customers

Requirements

• Our ideal candidate must be a FEMALE and should possess a Degree in Biological Sciences with relevant ICT/Social media skills and good phone etiquette
• She must be a resident of Festac/Amuwo Odofin, Lagos, or their environs.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  15th January, 2021.