Customer Service Jobs in Nigeria in the Aviation Sector, October 2013

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A leading services provider in the Nigeria Aviation sector. We currently require the service of highly motivated and amiable individuals who seek fulfilling careers in Customer Service at major international airports in Nigeria.

Job Title: Customer Service Officers
Location: Abuja, Lagos, Enugu, Kano and Port Harcourt
Job Description
Successful candidates will work with a team Customer Service Officers at major airports in Nigeria in providing assistance to passengers traveling through the airports. The Customer Service Officer will be responsible for assisting passengers in a manner that promotes free flow of traffic at the airports and improve the overall service experience in line with the best international standards.

Requirements:

• Must possess a Bachelors degree or its equivalent in the Arts or Social Sciences with a minimum of Second Class Honours
• Evidence of having participated in the National Youths Service Corps (NYSC) scheme
• Must not be older than 28 years
• Clear oral and written communication skills
• Working knowledge of the French Language is art advantage
• Ability to work under pressure
• Must be in good physical health
• Good listening skills and patience

Job Title: Customer Service Supervisors
Location: Abuja, Lagos, Enugu, Kano and Port Harcourt
Job Description
Successful candidates will be responsible for leading a team of Customer Service Officers at major airports in Nigeria in assisting passengers traveling through Nigerian airports. The Customer Service Supervisor will be responsible for ensuring that passengers are attended to in line with the best international standards. Successful candidates will also be responsible for enhancing passengers experience at the airport.

Requirements:

• Must possess a Bachelors degree or its equivalent in the Arts or Social Sciences with a minimum of Second Class Honours
• Working knowledge of the French Language is an advantage
• Ability to work under pressure
• Must be in good physical health
• Previous experience in customer service in the airline/airport environment will be an added advantage.
• Computer literacy
• Good listening skills and patience
• Evidence of having participated in the National Youths Service Corps (NYSC) scheme
• Must not be over 32 years
• Clear oral and written communication skills
• Ability to work without supervision

Method of Application
Interested and qualified candidates should send your CV with the applicable position and preferred location as subject of the email to: [email protected]

Application Deadline 7th November, 2013

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