Customer Service Officer at TotalEnergies EP Nigeria CPFA Limited

TotalEnergies EP Nigeria CPFA Limited (TEPNG CPFA or the Company) is licensed by the National Pensions Commission (PenCom) as a Closed Pension Fund Administrator (CPFA) responsible for managing the Non-Contributory Defined Benefit Pension Scheme for the qualified employees of TotalEnergies Nigeria Limited.

As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, TEPNG CPFA seeks to recruit dynamic, exceptional, and results-oriented professionals to fill the position below:


Job Title: Customer Service Officer

Job ID: ES00404
Location: Lagos

Job Description

  • Reporting to the Chief People Officer, the successful candidate will be the primary contact with clients with responsibility for addressing inquiries, resolving issues, and providing guidance.
  • He/she will also manage general administrative tasks for TEPNG CPFA, including organising company events, as well as coordinating travel and other logistics arrangements.

Qualifications, Experience and Attributes

  • A good Bachelor's Degree.
  • Strong people skills, with the ability to build rapport, foster trust, and maintain positive relationships with clients and colleagues.
  • A minimum of two (2) years' experience in customer service, preferably within the Financial Services industry or Pension Administration sector.


How to Apply
Interested and qualified candidates should:
Click here to apply

Note: All applications and information provided will be held in strict confidence. Only shortlisted candidates will be contacted.

Application Deadline  5th June, 2024.