Director of Food & Beverage Vacancy at InterContinental Lagos
InterContinental Lagos is located on Victoria Island, in the centre of
Lagos home to the majority of foreign embassies and multinational
companies, making it the perfect residence for affluent business and
diplomatic travellers. Built on an elevated terrain overlooking Lagos's
port and the city below, the
19 storey hotel offers uninterrupted,
spectacular views of Lagos Skyline. InterContinental Lagos comprises of
352 well-appointed, elegantly decorated rooms and suites as well as a
Club InterContinental floor.
What is your passion? Whether you're into tennis, baking or karaoke, at
IHG we're interested in YOU. We employ people who apply the same amount
of care and passion to their jobs as they do their hobbies - people who
put our guests at the heart of everything they do. And we're looking for
more people like this to join our progressive & committed opening
team at the InterContinental Lagos.
We are currently recruiting for the position below:
Job Title: Director of Food & Beverage
Job Number: LAG0008
Location: Lagos
Job Description
Financial Returns:
- Participate in the preparation of the annual departmental
operating budget and financial plans. Monitor budget and control
expenses with a focus on food, beverage, and labor costs.
- In partnership with other department heads, identify additional sales opportunities to enhance revenue.
- Drive promotions that deliver great dining experiences for our guests.
- Ensure all credit and financial transactions are handled in a secure manner.
People:
- Direct day-to-day staffing requirements, plan and assign work,
and establish performance and development goals for team members.
Provide mentoring, coaching and regular feedback to help manage conflict
and improve team member performance.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Recommend and/or initiate salary, disciplinary, or other
staffing/human resources-related actions in accordance with company
rules and policies.
- Educate and train all team members in compliance with governmental regulations.
- Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties.
Guest Experience:
- Ensure that all food and beverage facilities and equipment are
cleaned, vacuumed, and properly stocked according to anticipated
business volume.
- Notify engineering immediately of any maintenance and repair needs.
- Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
- Interact with guests to ensure expectations are being met.
- Establish and achieve quality and guest satisfaction goals.
Respond in a courteous and prompt manner to all guest questions,
complaints and/or requests to ensure a high level of guest satisfaction.
Responsible Business:
- Manage local food and beverage marketing programs for the hotel;
participate in and maintain system-wide food and beverage marketing
programs and promotions.
- Ensure the security and proper storage of food and beverage
products, inventory and equipment, and replenish supplies in a timely
and efficient manner while minimizing waste.
- Monitor local competitors and industry trends.
- Perform other duties as assigned. May also serve as manager on duty
Qualifications
- Bachelor’s degree / higher education qualification / equivalent
in Hotel Management, Culinary arts, or related field plus 4+ years of
related experience, including management experience.
- Must speak English language.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Deadline 7th October, 2015.