Ericsson is a world-leading provider of telecommunications equipment
& services to mobile & fixed network operators.
Ericsson is recruiting to fill the position below:
Job Title: MSIP SME Operations Assurance - Evolved Packet Core
Req ID: 94575
Location: Lagos
Job Segment: Telecom, Telecommunications, Operations Manager, Technology, Operations
Purpose of Job Role
Responsible for the financial and operational and delivery performance
of the Operations Assurance and Broadcast Operations assignments within a
Managed Services Deal. Responsible to manage the applicable WLAs and
OLAs with delivery organizations, manage the delivery of operations,
ensuring that operations delivery is fulfilling the contracted Service
Level Agreement (SLA) and to serve as the primary escalation point for
critical incident, Broadcast Delivery Operations escalations, and
performance reporting towards the customer.
Responsibilities
The applicant will be responsible for the following:
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