Field Technician at Cummins Inc.

Cummins Inc. a global power leader, is a fortune 500 corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.

By working to coordinate the production, shipment, and delivery of the goods & Customer Service Support required to meet their business needs, Cummins Inc. has been able to more easily meet the demands of their customers.

We are recruiting to fill the position below:

Job Title: Field Technician

Req ID: 2300062Q
Location: Lagos, Nigeria (Hybrid)
Job: Services
Job type: Shop
Recruitment Job Type: Technician
Organization: Distribution Business
Role Category: Hybrid - Potential for Partial Remote

Description

• We are looking for a talented Field Technician to join our team specializing in Service for our Distribution Business Segment in Lagos Island, Lagos Nigeria.

Responsibilities
In this role, you will make an impact in the following ways:

• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to direct next steps for service resolution.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Engine Systems Interactions - Interprets and study the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

Requirements
To be successful in this role you will need the following:

• Apprentice Trained Engine Technician with Vocational diploma from relevant technical institution
• Minimum 5 years knowledge of and/or experience with engine products
• Minimum 5 years field service work experience
• Valid Driver's license and ability to drive both manual and automatic transmission vehicle

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position may require licensing for compliance with export controls or sanctions regulations.