Genesis Group Job in Port Harcourt for a Team Lead - Quick Service Restaurant

Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Real Estate Development, Outdoor Catering, Industrial Catering & Housekeeping Management, and Food Production.


For over 2 decades we have provided ‘Exceptional Products & Services’ to both multinational and Nigerian corporations, as well as discerning members of the public looking for something special.

We are recruiting to fill the position of:

Job Title: Team Lead - Quick Service Restaurant

Location: Rivers

Responsibilities

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Taking responsibility for the business performance of the restaurant.
• Managing staff and providing them with feedback.
• Responding and resolving customer complaints.
• Ensuring high standards of customer service are maintained and that the eatery complies with health and safety regulations
• Devising and marketing promotional campaigns
• Ensuring standards of hygiene are maintained Planning and working to budgets, maximizing profits and achieving sales targets.
• Organising and supervising the shifts of kitchen, waiting and cleaning staff.
• Maintaining high standards of quality control, hygiene, and health and safety
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.
• Analysing and planning restaurant sales targets and profitability.
• Preparing reports at the end of the week, including staff control, food control and sales
• Setting budgets and/or agreeing them with Senior Management.
• Planning and coordinating menus with the Head of Production.
• Organizing stock and equipment ordering supplies and overseeing building maintenance, cleanliness and Security

• The candidate must possess a minimum of Bachelor's Degree or Higher National Diploma in a reputable institution.
• Must be vast in formulating progressive strategies and guidelines and recommend such to the management.
• Must be able to understand market trends, competition, and customers’ behavior/reaction and identify business opportunities for the organization.
• Between 3 - 5 years as a supervisor or higher position in a reputable hotel/fast food restaurant.
• The candidate must be highly professional, proactive, resourceful, self-motivated, target driven with good team leadership and must possess excellent interpersonal skills.