Jobs

Graduate Service Executive in a Leading Commercial Bank

Workforce Group - Our client, a leading Commercial Bank, is recruiting to fill the position below:

Job Title: Service Executive
Location: Lagos
Employment Type: Full-time
Industry: Financial Sector (Leading Commercial Bank)

Responsibilities

Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving methods.
Anticipate customer needs by studying services, products, and proper customer processes and procedures.
Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.
Completing a range of financial transactions, including processing invoices, payments, creating accounts and maintaining records.
Record all customer and end-user calls in order to improve service and products provided by the company.
Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes.

Requirements

BSc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) Degree in any field.
28 years and below.

Salary
N80,000 monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 31st December, 2021.

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