GRAND Financial Services Limited (www.grandfinancials.com.ng) GRAND Financial Services Limited is a consulting company that brings together a number of experts in various fields of business. It was established with the aim of providing support to companies, government and non-governmental organizations in the form of business consulting and innovation support. Our Vision To become one of the key companies in the business support, through business innovation. Our Spirit We pride ourselves with an entrepreneurial spirit : ambition through integrity... Our Business Business strategy often means identifying ambitious objectives, acquiring complementary business segments. Our Culture Diversity makes us stronger. Discover how we proactively expand our community with diverse talent and new perspectives. Applications are invited for the positions below: Job Title: Client services manager Job description This individual will be responsible for liaising, managing and further developing relationships with our expansive portfolio of clients, as well as educating them on our available services that suit their various proposals and request. Additionally, the Client Services Manager will partner with a variety of teams internally and externally to ensure clients issues, complains and enquiries are reported to the concern department with proper follow up to ensure the issues are treated promptly. In general, this post holder will be responsible for smooth running of reception by answering calls and ensuring professional client satisfaction and retention as well as maintaining operational standards. Skills and experience
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