Jobs

Head, Production at Electronic PayPlus Limited

Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

We are recruiting to fill the position below:

Job Title: Head, Production

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Responsibilities

Manage and direct the operations of the manufacturing and production department efficiently and effectively. The Operations includes: card manufacturing, milling and embedding, personalization mailing and fulfilment
Liaise with foreign technical partners for new implementation and support –related matters.
Upgrade of the manufacturing and personalization solutions to handle any EMV card personalization as may be required.
Regular knowledge transfer and training of the production staff on all the production activities and processes.
Liaise with the card association companies (Interswitch , MasterCard and VISA) to resolve issues relating to production as may be required from time to time .
To observe and obey the clear desk policy.
To uphold the rule of non-disclosure and confidentiality of information.
To ensure wastes are shredded accordingly.
To maintain the password rules.
To ensure that proper records of business activities are kept and backup of business files are done regularly.
To adhere and comply with all ISP rules as stated therein.
Prepare a daily production plan and send to the MD and IAC.
Prepare the monthly overtime schedule of production staff and forward to HR by the 18th day of each month.
Regular monitoring of clients stock of cards, manufacturing and PERSO consumables in the vault; and liaising with clients and Admin department for replenishment before the cards are completely used up.
Ensure technical trainings are conducted for the department twice a month to eliminate any skill gap within the department.
Resolve all issues relating to production with the banks; ensuring the delivery of high quality services to customers that will attract a repeat business.
Manage all the production software licenses and ensure prompt annual renewal by the IT department.
Constant technology research and development.
Full compliance with the Standard Operating Procedures and Information Security Policy.

Qualification / Experience

University Graduate or its equivalent and above
Most have worked in a similar role at least 5 years.

Key Skills and Competencies:

Confidence
Excellent technical skills
Organisational skills
Planning skills
Teamworking skills
Attention to details
Understanding of the code, specification and regulations related to the payment card industry
IT skills.
Interpersonal skills
Communication skills
Problem solving skills