International Medical Corps Job Recruitment

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in under-served communities worldwide.

We are recruiting to fill the position below:

Job Title: HR / Admin Assistant

Location: Damboa, Borno

Job Summary

• The Human Resources (HR) Assistant under the supervision of HR/Admin Officer will support new hires for the organization including recruitment, screening, recruiting, interview and employee placement.
• He/she will on-board new employees, and guide through the complicated process of compliance, Because HR represents both the employee and the organization, the Human Resources and Admin Assistant must be well-organized when performing administrative and strategic hiring duties.
• He/she also has the crucial task of ensuring IMC’s HR policies and procedures are in compliance with all state and federal labor regulations.

Main Responsibility
Human Resources:

• Assist in ensuring staff compliance with human resources polices, as per IMC’s Operations Handbook and HR Handbook.
• Ensure that leave, recruitment, and training trackers are updated on a regular basis.
• Monitor staff attendance and ensure that all staff timesheets are submitted and filed on time.
• Assist in communicating with interview candidates and scheduling for tests and interviews.
• Prepare employee contracts.
• Responsible for ensuring the following are accurate, complete, and up to date: -personnel files, administration of health insurance scheme, social security,
• Assist managers and staff on effective performance management and administer the collation of performance management documentation.
• Ensure new staff receive an appropriate orientation and induction.
• Ensure clearance and debriefing is carried out for exiting staff.
• Support staff development activities including promoting the IMC Learning Catalogue.

Administration:

• Ensure that all office systems and equipment (power, water Dispensers, telephone, photocopier, etc.) are in good working order.
• Payment of office and guest house bills.
• Responsible for office supplies.
• Responsible for necessary repairs & maintenance in a timely manner in coordination with the Logistics staff.
• Manage all contract arrangements with lessors and ensuring that contractual obligations are adhered to.
• Establish central mail recording system and filing system.
• Ensure that IMC staff have Identification cards (ID) with the period of validity in accordance with the employment contract.

Required Qualifications / Minimum requirements Standards
Required:

• Bachelor's Degree in Business Administration, Human Resources Management, or related field with a minimum of 2 years’ relevant experience in a similar role or HR administration or management.
• Other relevant professional / management certifications would be an advantage.
• Proficiency in Microsoft Office applications such as MS Word, Excel, PowerPoint is desirable.

Required Skills & Qualities:

• Highly organized and the ability to multi-task.
• Strong analytical skills with good problem-solving skills & creativity, supported by good writing skills.
• Computer literacy in all Microsoft office programs (word, excel, PowerPoint, outlook)

Key Competencies:

• Strong communication skills: oral, written and presentation skills.
• Should be a team player and culturally sensitive.
• Demonstrated proficiency in computer applications such as Ms Word, email and utilization of the internet.
• Goal-oriented, organized team player.
• Creative problem solver who thrives when presented with a challenge.
• Extremely flexible and have the ability to cope with stressful situations.
• Commitment to and understanding of IMC’s aims, values, and principles.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps.
• As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Equal Opportunities:

• International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
• Due to the urgent need of the position applications received will be reviewed on a rolling basis.

Job Title: Accountability Assistant

Location: Maiduguri, Borno

Job Summary

• The Accountability Assistant will be the primary support person for designing and implementing the Community Based Feedback and Response Mechanisms (CBFRM) process, as the first point of contact for receiving, reviewing, addressing and responding to beneficiary feedback and complaints.
• S/he will build capacity of program staff to ensure the integration of accountability best practices in project design implementation and will coordinate closely with MEAL, program, and senior management staff to ensure that beneficiary complaints and feedback are properly addressed.

Technical Responsibilities
For closely tracking the project progress, the accountability officer will:

IMC’s Policies, Guidelines, and Procedures:

• Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, humanitarian principles and the 9 Core
• Humanitarian Standard (CHS) commitments. Apply the basic monitoring, evaluation, accountability and learning concepts and the purpose of MEAL, with a specific focus on accountability to affected populations (AAP).
• Manage the implementation of policies and procedures for monitoring, evaluation and reporting in the country specific to AAP and CHS commitments.
• Guide the MEAL teams on participative monitoring methodologies (e.g. constituent voice, community scorecards).

Project Design and Planning:

• Identify the budget/resources needed for MEAL activities of projects pertaining to establishment and maintenance of AAP systems and activities.
• Plan and manage a needs assessment that includes direct data collection from most vulnerable sub-groups of disaster affected communities or appropriate key informant (women, children, elderly, handicapped/special needs, and other marginalized ethnic/social groups).
• Support MEAL team in adapting needs assessments and planning to be more inclusive of direct beneficiary consultation, particularly in the identification / inclusion of vulnerable groups.
• Conduct complimentary AAP analysis/assessments, including, but not limited to: stakeholder analysis, communication needs assessment, CBFRM community consultation

MEAL System:

• Collect qualitative and quantitative data effectively at different levels: facility, community. Ensure data entry using an electronic database.
• Lead data collection activities following the data collection and reporting flow put in place for a project.
• Develop simple data collection tools based on monitoring indicators. Train data collectors in basic principles of data collection.
• Maintain effective MEAL system (ensure data collected translate to MEAL Framework/IPTT).
• Ensure that AAP data is collected routinely throughout project cycle (not just at project mid and endpoints, enabling corrective action).
• Develop and maintain local Community Based Feedback and Response Mechanism (CBFRM) Procedures as per organizational CBFRM Guidelines.
• Lead/Conduct Regular community consultations, surveys, FGDs to gauge/monitor how well country team is adhering to AAP commitments and progress towards achieving AAP work plan objectives.

Conflict Sensitivity:

• Oversee the implementation of the Conflict Sensitivity approaches across the project/program. Oversee IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective
• Humanitarian Response) framework at the mission

Qualification and Experience

• Bachelor's Degree in Social Work / Social Sciences or equivalent
• Minimum of 3 years of applied experience with a humanitarian organization and or working with refugees/IDPs in humanitarian settings
• Familiarity with and experience in implementing the Core Humanitarian Standard (CHS), Quality COMPASS or similar humanitarian quality management initiative.
• Understand key concepts and commitments regarding accountability to affected populations (AAP) e.g. IASC CAAP, CHS, Sphere Humanitarian Charter and Protection Principles.
• Knowledge of quality management and accountability initiatives, codes of conduct, principles and standards commonly used in the aid sector, in particular:
  • The International Red Cross Movement and NGO Code of Conduct in Disaster Relief
  • The Sphere Project’s Humanitarian Charter and Protection Principles
  • The Minimum Standards for Age and Disability Inclusion in Humanitarian Action
  • The Minimum Standards for Child Protection in Humanitarian Action
• Strong training facilitation/presentation skills and/or experience with carrying out community level information education communication (IEC) campaigns
• Excellent report writing skills in English
• Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
• High-level LANGUAGE proficiency in Hausa, Kanuri and Fufulde (Speaking – Reading – Writing).

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps.
• As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Equal Opportunities:

• International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
• Due to the urgent need of the position applications received will be reviewed on a rolling basis.

Interested and qualified candidates should send their Applications, addressed to "The Human Resource Coordinator, International Medical Corps", via the email: [email protected]

Note

• Candidates MUST state the position and location they are applying for as the subject of their email, application letter and curriculum vitae should be in a single Microsoft Word Document, otherwise applications will not be considered
• International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this *recruitment, please report to International Medical Corps at the reporting email address provided at the end of this document. International Medical Corps’ Reporting email address: [email protected]
• Please do not submit your CV or application to the reporting email address, it will not be considered for review.
• Only Shortlisted candidates will be contacted.
• We are an equal opportunity organization Borno State candidates are Strongly encouraged to apply for this position.
• Position: Nigerian nationals only.

Application Deadline 6th May, 2021.

Job Title: Director, Country Programs

Location: Nigeria
Department: International Programs

Job Summary

• The primary function of the Country Programs Director is to support the Country Director in providing technical oversight to all projects and operational support to the country field sites to the development of programming.
• As part of the senior leadership team, the Country Programs Director also plays an active role in providing strategic leadership in the development, technical guidance, execution, and evaluation of programs in country.
• The Country Programs Director will execute the implementation of country programs by ensuring alignment and technical proficient of projects to donor specifications, and coordination with operational support units.
• S/he is expected to provide development programming that is evidence based, aligned with national protocols, and supports the international community’s strategies to ensure that IMC’s role and mandate in the country are appropriate to the programming context.
• The Country Program Director will conduct frequent visits to the various program sites to support the field sites.

Main Responsibilities

• To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Program Management:

• Manage the programs in ensuring their objectives and achieving impact are met;
• Proactively oversees all projects in country through all components of the project management cycle, identifies needed areas for quality improvement and facilitates communication between technical, Operations and finances leads in country and with global International Medical Corps departments (e.g. technical units, finance, logistics and operations),
• Lead the development of concept notes, project proposals, budgets, and donor reports to expand the program portfolio of the mission
• Lead internal and external project planning and reporting, including annual work planning with IMC country office and field teams including sub award partners
• Provide policy guidance, training and ongoing guidance to the Program Coordinators, Field Site Coordinators and their respective teams.
• Ensure all activities are conducted in a timely, cost and quality effective manner
• Ensure that meetings between all Field Site Coordinators and their respective teams are held on a regular basis
• Ensure both the field offices and field sub-offices are running efficiently, with frequent visits to them
• Review and assist in the maintenance of field site Operating Budgets
• Provide program support and oversight to all project staff and site managers
• Ensure donor compliance in implementation of projects and with donor contract requirements/ reporting deadlines
• Oversee the collection and timely reporting of project data and statistics for all programs (including objective, indicators and outcomes of health programs) according to internal and donor requirements
• Support the selection, recruitment, and training of program staff
• Technically Supervise, orient, monitor, and evaluate program staff of the mission in close collaboration with EPC/Head of base;

Training / Capacity Building:

• Determine training needs for Program staff and facilitate the participation of these staff in necessary trainings in order to build capacity and increase job responsibilities
• Advocate and plan for professional development for Program staff
• Guide and support curriculum development and training program for staff and local NGO partners, if any

Working Relationship:

• Maintain regular communication with Country Director, other Senior Leadership Team members and Field senior staffs to ensure program activities and objectives are achieved
• Work with Country Director, Logistics, and Finance to ensure the coordination of timely delivery of program supplies and expenses are within budget
• Maintain working relationship with the Ministry of Public Health (MoPH), agency health advisors, and relevant clusters and interface with them on a regular basis.
• Ensure there is active coordination between departments at the field level of operations

Monitoring, Evaluation, Accountability and Learning:

• Ensure new program proposals adhere to donor requirements and expectations regarding MEAL, demonstrating the country mission’s commitment to quality, accountability, and continual improvement.
• Ensure the allocation of necessary budget and human resources for implementation of MEAL activities across all grants.
• Ensure the implementation of MEAL activities in line with donors’ requirements and IMC’s minimum standards.
• Ensure formal design, implementation, training, and monitoring of community-based feedback and response mechanisms (CBFRM) to capture, monitor, respond to and act on feedback and complaints from communities.
• Ensures findings, lessons, feedback and evidences from the previous project cycles inform future program strategy, planning and design.
• Ensures partner level activities/training pertaining to MEAL are resourced.
• Ensure MEAL staff and findings are incorporated into program review and planning meetings.
• Regularly check on the complaints handling to ensure local guidelines are followed with respect to documentation, referrals, reporting pathways, and feedback loop.
• Ensure effective use and implementation of MEAL minimum standards across program management.
• Provide technical support to MEAL department while developing MEAL strategy for the country mission.
• Ensure Managers at all levels are aware of their roles and responsibilities related to CBFRM staff training and handling feedback/complaints referred by MEAL.

Security:

• Collaborate with Security Manager and CD in order to ensure staff and reputation of the organization are safe and secure at all time
• Ensures application and compliance of security protocols and policies

Representation:

• Attend coordination meetings relevant to country programs
• Attend sector working group meetings including (but not limited to) health, nutrition, Protection, Food security and Wash
• Represent the organization at any task force meetings, UN coordination meetings, INGO coordination meetings, as appropriate
• Ensure maximum visibility of the organization amongst the INGO/UN community
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Code of Conduct:

• As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
• If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
• It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Qualifications

• Typically, a Master’s Degree in related field is preferred. Equivalent combination of relevant education and experience may be substituted as appropriate;
• 12+ years of relevant and progressive experience in development field, NGO project and personnel management experience, inclusive of minimum 8 years of international work experience in an operations management role;
• Knowledge of IMC procedures and policies and donors’ regulations (ECHO), UNHCR, BPRM, OFDA, etc.) preferred;
• Familiarity with project management cycle.
• Familiarity with international humanitarian operations, coordination structures and the mandates of donors, UN agencies and NGO’s;
• Excellent write and oral communications skills;
• Solid organizational skills, ability to be flexible and with well under pressure in a fast paces multi task team environment;
• Profound cross-cultural awareness;
• Fluent in written and spoken English is essential;
• Previous experience working in emergency and conflict situations.

Interested and qualified candidates should:Click here to apply