Translators without Borders is a unique non-profit organization that helps humanitarian organizations communicate more effectively with vulnerable populations in the right languages. TWB created the first translation and language program specifically for crisis response and is now deploying that program in northeast Nigeria. We are recruiting to fill the position below: Job Title: Evidence and Impact Officer Location: Maiduguri, Borno State Hours: Full-time Contract period: November 1, 2018 - March 31, 2019 Reporting to: Nigeria Country Director Department: Crisis Response Employment Type: Consultancy Background TWB conducted an initial assessment of language support needs in the humanitarian response in north-east Nigeria in July 2017. This found very significant levels of need: in a context where people affected by the conflict and food crisis speak dozens of first languages, humanitarian communication is overwhelmingly in English and Hausa. Organizations lack basic information about the languages spoken and understood by affected people, and struggle to hire either language professionals or national staff and volunteers with the right language skills. Humanitarian staff voiced fears for the impact this could have on the accuracy of needs assessments, the effectiveness of program design, accountability, and conflict sensitivity. So far TWB has developed a protection glossary app, conducted comprehension testing with IDPs, enumerators, and field staff, worked with partners on collecting and mapping language data, and carried out training on the basics of interpreting. There is still much to do to fully understand how language barriers affect data collection, two way communication between crisis affected people and humanitarian agencies, and access to services. The research planned over the coming months includes better understanding the impact of language on service accessibility, the effectiveness and limitations of multi-lingual audio messaging, and the relevance of language in enabling crisis affected people to express their needs. The Role
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