Recent Vacancies In A Renowned Luxury Boutique

Owens & Xley Consults - Our client, a luxury Boutique in Lekki, Lagos State, is recruiting suitably qualified candidates to fill the position below:     Job Title: Retail Store Associate Location: Lagos Job Description

• Candidate must be fashion savvy and must reside on the Lekki-Ajah axis.
• Establish, develop and maintain positive business and customer relationships
• Work in line with company policy to achieve set sales targets and outcomes within schedule
• Arrange displays on a regular basis and ensure that all displays are properly locked and secured
• Report discrepancies and problems to the shop manager.
• Give advice and guidance on product selection to customers.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Working within established guidelines, particularly with product lines.
• Responsible for security within the store as well as looking out for fraudsters’ shoplifters and fraudulent credit cards etc.
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Keep a schedule of events /special promotions
• Work with management to organize and execute sales campaigns
• Perform all other duties as assigned

• Plan out work assignments and work schedules of the employees and assign specific duties to employees
• Work with Business Development Manager (BDM) in producing and executing business plan/strategy for the store, including: sales development, events, promotions, training, merchandising, etc.
• Inform BDM of competitor activities/promotions and strategies
• Maintain an in-depth knowledge of products
• Lead by example and model behavior that reflects the brand’s core values.
• Ensure that the store personnel comply with the store’s security, sales and record taking practices and procedures.
• Model and promote great customer service
• Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set
• Demonstrate sales leadership by actively being on shop floor; working with the store team in developing techniques that can build customer loyalty and brand awareness through superior service
• Ensure Sales Associates are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences