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Job Vacancies at Okazi Finance Limited, 16th September 2019

Sep 16, 2019, 12:28 PM
Okazi Finance Limited, a growing finance institute is recruiting to fill the positions below:     Job Title: Front Desk Officer Location: Lagos Responsibilities
  • Maintaining a positive, helpful and professional attitude toward customers and visitors at all times.
  • Assisting customers/visitors in finding their way around the office.
  • Helping maintain workplace security by issuing, checking and collecting visitors tag/badge as necessary and maintaining visitor logs.
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
  • Preparing meeting and training rooms.
  • Answering phones in a professional manner, and routing calls as necessary.
  • Assisting colleagues with administrative tasks.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Scheduling appointments.
  • Performing ad-hoc administrative duties.
  • Answering, forwarding, and screening phone calls.
  • Sorting and distributing mail.
  • Hiring, managing and developing the junior administrative team.
  • Provide excellent customer service.
  • Responding promptly to customer inquiries.
Requirements
  • B.Sc or HND in related field.
  • Prior training or experience as a customer service officer or in related field.
  • Consistent, professional dress and manner.
  • Experience working with customer support.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Ability to keep a pleasant and smiling face
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
    Job Title: Risk-Compliance Officer Location: Lagos Responsibilities
  • Ensure the Finance company abides by regulations, laws and instructions issued by relevant supervisory bodies and the companies approved policies.
  • Identify, asses and ensure appropriate treatment of compliance and risks associated with the credit /operational activities, including the development of new products and business practices.
  • Distributing relevant regulatory requirements and providing advice to management and staff on such requirements and other compliance relevant issues like laws, rules and standards.
  • Training and educating the company staff on compliance matters, thereby promoting a compliance culture throughout the organization.
  • Active participation in new risk approvals as and when required.
  • Monitoring adherence to compliance requirements in the company, including compliance to internal regulations and instructions issued by Central Bank of Nigeria (CBN) and other regulators.
  • Preparation of compliance reports for onward submission on monthly / quarterly or regularly as required.
  • Identification of all relevant regulations, interpret to ensure full understanding and ensure that they are fully implemented.
  • Provide reports on the status of transformation of external regulations.
  • Documentation and archiving of all relevant documents, regulations and corresponding activities
  • Follow up on Anti money laundering and Counter terror financing (AML & CTF) activities and liaise with the responsible officer in credit operations on appropriate KYC documentation and AML issues.
  • Lead and carry out compliance mission for other related credit processes and produce accompanied reports.
  • Participate in other assignments relating to credit operational risk (risk assessment).
  • Develop and maintain a comprehensive risk register and risk matrix for the organization.
  • Monitor the risk exposure of various credit processes in the company with focus on risk evaluations and ratings.
  • Ability to multi task.
Requirements
  • B.Sc or Higher National Diploma in any related field.
  • Minimum of five years’ experience in a National MFB.
  • Sound knowledge of global credit best practice, processes and procedures.
  • Experience as a Credit/Loan Officer will be an added advantage
  • Post graduate qualification /Professional certification will be an added advantage
  • Evidence of/ demonstrate ability in these areas:
  • Self-motivation to work as a Senior Risk Officer (Compliance), showing the willingness and ability to learn and improve continuously.
  • Good understanding of all internal regulations (the finance company set of policies and procedures) and external regulations relating to finance companies (including but not limited to CBN,NDIC, BOFIA Act).
  • Honesty, integrity and independence, also observing professional ethics when executing his/her duties.
  • Ability to work with limited supervision to meet deadlines and targets while demonstrating attention to detail and accuracy.
  • Ability to accurately identify problems, risks and propose adequate solutions.
  • Effective written and oral communication skills including cooperation across departments while maintaining discretion, confidentiality and focus.
  • Computer literacy.
    Job Title: Credit Coordinator Location: Lagos Job Description
  • Heading credit committees and taking loan decisions on a daily basis ensuring a high quality loan portfolio, whilst creating an open discussion among credit committee members
  • Being proactive and making recommendations on how to improve the company’s credit policy and procedures
  • Supervising and analyzing the results of team members on a regular basis; ensuring the fulfillment of quantitative and qualitative targets for the group.
  • Participation in business budgeting, budget controlling, staffing and resources management.
  • Ensure that rules and regulations in credit procedures are respected across the various products
  • Anticipating, identifying and promptly addressing tasks and issues that arise
  • Proposing recommendations to management on performance improvement, risk control strengthening and workflow efficiency improvement.
  • Supporting, coaching and mentoring team members to ensure that the quality of work produced by team members is in compliance with organizational standards and procedures, and legislation at all times.
  • Manage and grow credit portfolio
  • Responsible for all areas of credit staff management including training and development, monitoring, evaluating and managing performance.
Requirements
  • Minimum of 5 years' work experience in lending supervisory role of a National MFB.
  • B.Sc or HND in any related field
  • Previous work experience as a Credit Coordinator.
  • Good understanding of the legal complexities of loans, payment plans, and interest rates.
  • Proficient in Accounting and Office software.
  • Ability to reconcile complex debtors accounts.
  • Strong communication skills.
  • Ability to deal with problematic clients.
  • Proven strong leadership skills
  • Proven ability to meet set targets
  • Post graduate qualification /Professional certification will be an added advantage
      How to Apply Interested and qualified candidates should forward their CV to: hr@yellownoseng.com using the Job Title "Front Desk Officer" as subject of the mail   Application Deadline  18th September, 2019.

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Business and Finance 
Accounting Front Desk Lagos State Credit Officer Loan Officer Okazi Finance Limited