Key Accounts Manager at Elizabeth Maddeux Limited


Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.

We are recruiting to fill the position below:

 

Job Title: Key Accounts Manager

Location: Lagos
Employment Type: Full-time
Reports To: National Sales Manager

Role Purpose

  • The Key Accounts Manager (KAM) is responsible for managing, growing, and strengthening strategic relationships with retail chains, distributors, hospitals, and institutional buyers.
  • The role focuses on driving revenue growth, expanding product visibility and availability, and delivering mutually beneficial commercial outcomes.

Key Responsibilities
Account Strategy & Development:

  • Develop and execute strategic account plans and Joint Business Plans (JBPs) aligned with company objectives.
  • Lead contract negotiations, pricing agreements, listings, and commercial terms with key partners.
  • Identify opportunities to expand product portfolio penetration within assigned accounts.
  • Build long-term, trust-based relationships with key decision-makers and stakeholders.

Operations & Cross-Functional Coordination:

  • Collaborate with Supply Chain to forecast demand and prevent stock-outs or overstocking.
  • Coordinate with Marketing on promotions, in-store activations, and visibility campaigns.
  • Conduct routine store visits, audits, and compliance checks to ensure execution excellence.
  • Ensure accurate and timely reporting of account activities and performance.

 Revenue & Performance Management:

  • Deliver agreed revenue, volume, and growth targets across key accounts.
  • Monitor sales performance using dashboards, reports, and KPIs; identify gaps and implement corrective actions.
  • Ensure optimal product availability, shelf presence, and visibility across partner outlets.
  • Track account profitability and ensure compliance with agreed commercial terms.

Team Collaboration & Oversight:

  • Supervise and support Key Account Associates or assigned field resources.
  • Provide coaching, performance feedback, and on-the-job development.
  • Work closely with Marketing, Supply Chain, Finance, and the National Sales Manager to deliver integrated account solutions.

Key Performance Indicators (KPIs)

  • Revenue and volume growth across key accounts.
  • Account profitability and contract adherence.
  • Quality of reporting and cross-functional collaboration.
  • Product listing expansion and portfolio penetration.
  • Stock availability and visibility compliance.

Qualification & Experience Requirements

  • Bachelor’s degree in Sciences, Pharmacy, Business Administration, or a related field.
  • Minimum of 3–5 years’ experience in Key Accounts Management, B2B Sales, or Business Development.
  • Demonstrated ability to analyze sales data and use insights for decision-making.
  • Experience with institutional selling (HMOs, clinics, hospitals, or government institutions).
  • Exposure to trade, ethical, or healthcare sales channels.
  • Previous experience supervising or mentoring junior staff.
  • Proven experience managing retail chains, distributor networks, or large corporate accounts.
  • Strong negotiation, communication, and relationship management skills.

Personality & Competency Profile:
The ideal candidate is:

  • Relationship-driven and customer-centric.
  • Results-driven with strong execution discipline.
  • A collaborative team player with high integrity and accountability.
  • Commercially astute, analytical, and well-structured.
  • Proactive, persuasive, and solution-oriented.

Work Environment:

  • This role requires a high level of professionalism, frequent client engagement, and national travel
  • The Key Accounts Manager will operate in a performance-driven environment that values initiative, collaboration, and continuous improvement.

Compensation & Benefits

  • Salary Range: N400,000 – N500,000 per month (gross), commensurate with experience.
  • Performance-based incentives linked to key account deliverables.
  • Health insurance, pension, and statutory benefits.
  • Paid leave and travel allowances.
  • Professional development and career growth opportunities.

 

How to Apply
Interested and qualified candidates should send their CV and portfolio to: [email protected] using "Key Accounts Manager" as the subject of the mail

Application Deadline 30th December, 2025.


Elizabeth Maddeux Limited logo
Learn more about Elizabeth Maddeux Limited — explore their interview questions, aptitude test questions, salary structure, job vacancies & contact information (website, office address, phone & email). Leave a review and see what others are saying about them.