Kiote Services Limited Vacancy for a Junior Customer Service Agent in Lagos

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Kiote Services Limited - We provide our employees with opportunity, giving them a voice to express their talent, passion and commitment to excellence.


We are recruiting to fill the position of:

Job Title: Junior Agent (Customer Service)
Location: Lagos
Job Descriptions
Below are some of the basic Job Description:

• Receive inquiry calls from customers
• Identify customer issues and provide possible solutions
• Record client information
• Give step by step instruction to customers

Skills and Competency Requirements

• Strong use of English language in both verbal and written.
• Must have strong computer skills including Microsoft Office
• Must be analytical and keen to details.
• Ability to talk while encoding data on the computer.
• Must be patient and courteous
• Able to professionally take constructive criticism
• Demonstrates good conflict resolution skills
• Works well in a high volume, fast paced environment
• Able to work effectively without supervision
• Able to sit for up to eight hours

Experience and Qualifications

• University Degree
• 1-3 Year Call Centre Experience

How to Apply
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: [email protected]

Note: Shortlisted candidates will be contacted with further information on assessment.

Application Deadline 17th January, 2015.

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