Jobs

Latest Job Vacancies at Micro Leasing Limited


Micro Leasing Limited is a micro level leasing and consumer finance company. We specialize in delivering high quality, professional and timely service to our customers. We are recruiting to fill the position below:     Job Title: Relationship Manager - Retail Location: Lagos Job Description

  • Marketing /Sales of the company products and services
  • Signing up new prospect s and attending to existing clients.
  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Account Managers and Sales Consultants.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
Requirements
  • Min Qualification: B.Sc/HND qualification
  • Candidates must have a minimum of 1 - 2 years marketing experience from a financial institution,marketing firms/other Insurance company.
    Job Title: Customer Retention Officer Location: Lagos Job Description
  • Develop new strategies for customer retention activities.
  • Respond to customer queries and address service complaints in a timely manner.
  • Work with Sales Manager in implementing sales promotion activities.
  • Track contracts that are soon to be expired and contact customers for renewals.
  • Develop product presentations and demonstrations to customers.
  • Analyze customer feedbacks and develop new techniques to ensure customer retention.
  • Provide excellent customer services and ensure customer satisfaction.
  • Build positive working relationships with customers for repeat businesses.
  • Explain to customers about new products and benefits.
  • Make sales calls to existing and new customers for business growth.
  • Perform customer negotiations and reach a fair conclusion from both business and customer perspectives.
Requirements
  • Min Qualification: B.Sc/HND qualification
  • Minimum of 2 - 3 years experience.
    How to Apply Interested and qualified candidates should send their Resumes/CV's to: [email protected]   Application Deadline 5th July, 2018.