Medical Secretary at Reddington Hospital

The Reddington Multi-specialist Hospital built on nine floors provides fully comprehensive tertiary hospital solutions in most medical areas. Our journey as a healthcare provider began in March 2006 with the establishment of the Cardiac Centre, in Victoria Island, in association with the renowned Cromwell Hospital in London.

We are recruiting to fill the position below:

Job Title: Medical Secretary

Location: Lagos
Job Type: Full Time

Role Description

• To proactively assist the work of the Reddington Medical Science Laboratory in delivering secretarial and administrative support in accordance with the aims of the Business Unit.
• To be the first point of contact for general enquiries to the laboratory, to produce finished screening results reports in a timely and accurate manner and provide admin support in liaising with other departments to ensure the laboratory is appropriately equipped.
• To provide secretarial and admin support within the boundary of the job holders competences as directed by the Business Unit Leader. 

Job Responsibilities

• Welcoming personal callers to Reddington Hospital (patients, patient’s relations and friends, etc) in a warm, welcoming and professional manner standing up to greet them immediately and responsively.
• Providing regular updates to waiting patients on progress to being seen by a Consultant.
• Verifying with insurance companies that the required level of cover is available to enable patients to access treatment
• Registering new patients and liaising with billing officers, medical records and OPD staff to ensure that this is done as swiftly and professionally as possible.
• Receiving telephone callers, answering the telephones, giving the appropriate corporate response and dealing politely, professionally and effectively with the call.
• Operating the appointment booking system – ensuring that patient’s are aware of booking options and encouraging them to book ahead wherever possible.
• Confirming clinic attendances with consultants and providing reminders to their patients of clinic appointments
• Supervising control room operations during the night, making telephone access appropriately available to Reddington Hospital staff and directing callers to the appropriate colleague.
• Producing and distributing appointment lists for clinical colleagues

Qualifications

• Minimum of BSc in relevant qualification
• Fluent in English/Turkish language is mandatory; 
• Previous experience in a secretarial role in a medical facility or a role involving working with medical terminology.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.