Operations Officer at Cloverleaf Microfinance Bank Limited

Cloverleaf Microfinance Bank Limited, a fully digitalised newly licensed Tier-1 Unit Microfinance Bank, is recruiting suitable candidates to fill the position below:

Job Title: Operations Officer

Location: Lagos

Job Description

• Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
• Cash checks.
• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
• Providing additional products including Cashier's Checks, Personal Money Orders.
• Maintains the highest level of confidentiality with all information obtained.
• Promotes the bank's products and services.
• Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
• Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
• Other duties as assigned.

Education & Experience

• Minimum of OND.
• Previous teller experience preferred.

Knowledge, Skills & Abilities:

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
• Detail oriented, high degree of accuracy.
• Mathematical skills.
• Strong communication & organizational skills.
• Competence with computers, telephone, 10-key calculator and other office machinery.

How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: [email protected] using the Job Title as the reference subject of the mail.

Application Deadline 19th February, 2022.